Privacy Policy

I. Jackson & Sons and W. E. Price strongly believe in protecting the privacy of the personal data you provide us. We also believe it is important to inform you about how we will use your data. This document explains how we may process your personal data and the rights you have in this respect. We therefore, encourage you to read this Privacy Notice carefully.

Your personal information will be held securely by us so that we and any of our external service providers can look after your relationship with us.

What information do we collect from you?

In order to provide our services we collect and store the following data:

  • Names and Addresses
  • Date of birth
  • Contact Telephone, Mobile & Fax Numbers
  • Email Addresses
  • Credit Checks
  • Client Customer Details

This information will only be used to send standard emails, such as quotations / estimates, invoices, statements and for direct marketing purposes to send you information and promotional content that is relevant and of legitimate interest to you.
We may collect this information in a variety of ways for example, we collect this data through incoming enquiries, verbally, email.
The data is stored in the company’s internal server systems, cloud based systems and a paper based filing system. The company takes security of digital data storage very seriously and is committed to the security and protection of the personal information that we process.

Why does the organisation process personal data?

We process personal information to enable us to promote our goods and services, to maintain our accounts and records and to support and manage our service to you. In some cases, we need to process data to ensure that we are complying with our legal obligations.

Who has access to data?

To offer the best possible service to our customers, your information may be shared internally with staff including sales, customer services and contracts & design. We may also from time to time, share your data with third parties that process data on our behalf, External IT Provider, HMRC, Local Authorities, External Auditors and Legal Advisers.

How long will we hold your data?

We will retain your personal information only for as long as is necessary for the purposes for which the information was collected, or as long as is required pursuant to law.
When we ask for personal information we will keep to the law, including the GDPR. Under the Regulations, personal data processed for any purpose must not be kept for longer than is necessary for that purpose. When deciding the retention period for personal data we will take into account our legal and business interests. It is a matter for reasonable judgement and common sense as to how long personal data should be retained.

How will we secure your data?

We take the security of your data seriously. We have internal policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the performance of their duties.
Where we engage third parties to process personal data on our behalf, they do so on the basis of written instructions, are under a duty of confidentiality and are obliged to implement appropriate technical and organisational measures to ensure the security of data.

Your rights

As a data subject, you have a number of rights. You can:

  • Access and obtain a copy of your data on request. This is commonly known as a “data subject access request” and enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it;
  • Require the organisation to change incorrect or incomplete data
  • Require the organisation to delete or remove your data where there is no good reason for the organisation to continue processing it. You also have the right to ask the organisation to delete or remove your personal information where you have exercised your right to object (see below);
  • Object to the processing of your data where the organisation is relying on its legitimate interests as the legal grounds for processing and there is something about your particular situation which makes you want to object to processing on these grounds. Legitimate Interest means the interest of the company’s business in conducting and managing its business to enable it to give you the best service / product; and
  • Request the transfer of your data to another party

You also have the right to be informed about how your data will be collected, processed and stored. We are meeting this obligation by publishing this privacy notice but, if you do not feel that the notice is clear or comprehensive enough you are welcome to contact us and we will do our best to explain how your data is handled by us.

If you would like to exercise any of these rights or if you have any questions about how your data is handled, please contact a Director at info@ijacksonandsonsfunerals.co.uk or info@wepricefunerals.co.uk

If you believe that we have not complied with your data protection rights, you can discuss this with the company’s Data Protections Contact (see contact details above) or complain to the Information Commissioners Office which enforces data protection laws: https://ico.org.uk/ 

Modifications

This Privacy Notice may be adjusted from time to time. We reserve the right to modify or amend this Privacy Notice at any time.